Kustomer
2022
Drove adoption/growth for Kustomer's latest machine learning feature: Conversation Classification.
300%
Increase in Classification Models Created
Top 5%
Leading ARRÂ Clients Actively Using CC
Kustomer
2022
Launched Kustomer’s first Color System in the Kanvas Design Library.
100%
Compliance with WCAG 3.0 A11y Standards
3 months
End-to-End: validation, QA, launch
Zendesk
2018
Reduced churn rates by simplifying Zendesk's onboarding process.
97%
Onboarding Completion Rate During Validation
2
New Components Added to Library
Zendesk
2020
Designed and launched Operational Level Agreements in Zendesk Admin Centre.
Zendesk
2020
Designed and launched Zendesk's first ever self-implementable Sandboxes.
Gap
2018
Designed Gap's first Sales Associate Mobile App.
Aimed To Cut a Print Tooling Budget of
$1.2M
Aimed to Assist a User Base of Sales Associates
155,000